Q: I bought an 844 outdoor dome camera. I forgot the password. I tried to reset the camera but it didn’t work. How do I reset the password?
A: Delete the device on the app, press the camera reset button until the reset is successful, and you can add it again
Only work with 2.4GHz Wi-Fi router, not work with 5Ghz Wi-Fi.
No complex special characters in your wifi password.
Operating temperature: -20° to 55° C(−4 °F - 131 °F)
Only supports MIPC App, other third-party apps are not supported.
The sd card needs to be formatted into default mode before using it.
If you want to re-connect it, please delete the camera from your account before you reset it.
The security camera supports up to 128 G Micro SD (not include the Micro SD card ) and cloud storage. It supports wifi connection, but needs a power cable for connection, it is not a rechargeable battery camera.
- Frequently Q&A on Security Outdoor Cameras
What GHz does the cameras for home security run on?
The outdoor cameras for home security need to connect 2.4ghz wifi all the time to work well.
Why can't I connect these security cameras to my WiFi?
Before connecting, please make sure that your router is 2.4Ghz. If it is a dual-band model, you need to temporarily turn off the 5Ghz network, and also please check if your wifi password is correct. Or you could connect directly with an Ethernet cable then set the connection to WiFi in the "WiFi settings" in the app.
Does the camera need to connect the power supply all the time?
Yes, it needs to be plugged into an outlet for continuous power. Wireless means that this wifi camera transmits data via 2.4 GHz WiFi.
Can this record 24/7 continuous to the SD card and still alert your phone when there is motion?
Yes it records the video continuously all the time to your SD card, and you can control notifications on your app.
Do I have to subscribe cloud service to use the camera?
No. Cloud Storage is optional. Users can use the camera without subscribing cloud storage.
Does the camera support with third-party software/System/NVR?
No. This outdoor camera currently only supports MIPC application.
Can I still use the 844 camera without WIFI (just using the SD card to record)?
You can use a mobile phone hotspot, but this is not recommended, because the network is unstable and the video screen will be very stuck.
If you want to use it, use a mobile phone to turn on the hotspot as wifi, and another mobile phone to connect. The operation is the same as connecting to wifi, and you can use the SD card to set up recording after connecting.