warranty policy RSS



Pre-sale inquiry: What is your return policy or warranty? How long will I receive the product?

What is your return policy or warranty? If you buy from amazon USA/CA/JP/UK/DE shop, you can directly apply after-sale service on amazon seller service: 1 month free return and exchange, 1 year lifetime warranty. If you are in USA, you can apply the walmart service: 1 month free return and exchange, 1 year lifetime warranty.If you buy from www.xtucam.com, we will prefer to ship from amazon warehouse. If the camera has no inventory in your local amazon warehouse, we will directly ship from China's warehouse and test it well before shipping. But there is something trouble that we only have a overseas warehouse in USA, which means only American buyers or who lives close to China can enjoy return and exchange...

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